Terms and Conditions

This page contains the legal terms and conditions that govern the website. Browsing the site implies acceptance of all provisions contained in this document. All purchases of items made through the website are governed by these general conditions and other instructions for use contained in the website. All customers are invited to carefully read these general conditions.

These general conditions regulate the sale, including registration, ordering and access to My Cute Pooch items, a brand belonging to Grupo Bolflex – A. Ferreira & Pereira, Lda with VAT Nr 502681292, headquartered at Rua Nicolau Coelho, 4610-733, Felgueiras, at and apply to all contracts for the purchase and sale of “My Cute Pooch” items entered into between Bolflex – A. Ferreira & Pereira, Lda and any user who places orders through this website.

For the purposes of these general conditions, the following definitions apply:
“My Cute Pooch” – The items marketed by Bolflex – A. Ferreira & Pereira, Lda through the website
“User” – Any natural person, non-merchant, who places an order through the website

  • Add to cart

After accessing the website and accessing their personal account, the User can proceed with the online purchase of My Cute Pooch products, having to fill in all the requested data. The User will be informed of the status of their purchase by receiving an email regarding the order confirmation. The User’s order will be delivered by the logistics operator to the address indicated in the registration process. The purchase invoice will be sent by email after the payment confirmation message. Bolflex – A. Ferreira & Pereira, Lda, reserves the right not to accept any orders or cancel orders already confirmed for products for which there is no stock, in which case Bolflex – A. Ferreira & Pereira, Lda will inform the User of this fact and refund the amount received.

  • Price

All product prices on include Value Added Tax, at the legal rate in force in the country of origin (Portugal), for Portugal and the European Union. Payment and Safety

  • Payment and Safety

Purchases made on are safe. When choosing the PayPal payment method, you will be redirected to the PayPal page, where you must enter your credit card number and expiration date. On this PayPal page, you must authenticate and validate the payment. You will then return to this page to complete your purchase. For more information, visit about PayPal payments. You can also choose the payment method by ATM reference, made at an ATM near you or at your home banking. All purchases, once made, have a payment term that depends on the selected payment method. If you exceed the payment limit, the validity of the purchase is not guaranteed.

  • Aesthetics

Bolflex – A. Ferreira & Pereira, Lda will make every effort to ensure that the colors of the products that appear on the page are as accurate and real as possible. However, as computer monitors vary, we cannot guarantee that your monitor is displaying exact colors.

  • Registration and products

To place an order, the User will have to register in advance, filling in the form fields displayed on the website. The website is intended for users who wish to purchase My Cute Pooch branded products. Information on the essential features of the products can be found at Bolflex Ltd. reserves the right to change, at any time, the information, product offers, prices, promotions and commercial conditions presented on the website.

  • Delivery

Bolflex – A. Ferreira & Pereira, Lda will send orders from Monday to Friday, except on holidays and on the days and times used by the logistics company, to the address indicated by the User at the time of order confirmation. Bolflex – A. Ferreira & Pereira, Ltd. undertakes to fulfill the order, between the 2nd day after payment and up to a maximum period of 30 days from the day of payment validation.

  • Modification of Terms and Conditions

Bolflex – A. Ferreira & Pereira, Lda. reserves the right to change these Terms and Conditions at any time after notification, deemed to have been made through publication on the website. Bolflex – A. Ferreira & Pereira, Lda. reserves the right to modify the content of the website (prices and photos, for example) at any time, without prior notice and at its discretion. Any modification made will take effect on the date of its publication.

  • Exclusion and Limitation of Liability

Bolflex – A. Ferreira & Pereira, Lda does not guarantee the permanent availability of the service on, and, in particular, will not be responsible for damages, resulting directly or indirectly, from the use or impossibility of using, for any reason, the said website, in particular in the event of unavailability of access, technical problems or errors in the data transfer telematic networks, external intrusion or presence of computer viruses, nor does it assume any responsibility for technical problems that may occur in the computer equipment used during connection to the Internet through said website.

  • Purchases

The terms and conditions regulate the contract between Bolflex – A. Ferreira & Pereira, Lda. and the customer, with regard to purchases of products made through this website. The customer can browse the site, but to access the sales service it will be necessary to have the requirements required to enter into legally binding contracts, in accordance with Portuguese and Community Law. You must have a valid email address and bank account details or PayPal account details in your possession. In order for the customer to place an order, it will be mandatory to fill in all the necessary data and to accept the terms and conditions mentioned above. Until the order is finalized, the customer may, at any time, change all the data relating to his order.