The purchase process is simple. Just follow these steps:
View products that interest you. Click on the article and evaluate the images and corresponding information, such as description, size, price and quantity. Choose your accessories.
Confirm
Add product to cart. Then you can choose to continue to buy or process your order. Registration is not required.
Select one of the following payment methods: Paypal, ATM or Bank transfer.
Confirm your order.
You will receive a confirmation email of your order.
Yes. You can buy with total peace of mind, as this website assumes a commitment of responsibility towards its visitors, protecting your personal data based on the encryption of data transmission through a secure HTTP, ensuring the security of your purchases and your data.
When an article is unavailable, we will try to make it available again as soon as possible. If you wish, please send an email to: sales@mypoochbags.com indicating the reference, color and size you want.
As soon as it is available we will contact you.
If there is no available stock or replacement prospect, the item will be removed from the website.
Yes. You can delete unwanted items from your shopping cart before processing your order.
No. You can finalize your order without registering on the website, choosing the option “buy without creating an account”.
If you do not remember your password, you can retrieve it in the Login field. You will receive an e-mail with your new password.
All orders are placed in Euro (€), with payment processed in that currency.
Please note that if your bank account is in a different currency, the exchange rate used to debit your account will be automatically determined by your Bank / PayPal and not by My Cute Pooch.
Currently, My Cute Pooch offers the following means of payment: Credit Card and Paypal.
Yes. Each time you enter a valid tax identification number (NIF), you will receive your invoice with this data. If you have not placed a NIF in your account or provided a wrong NIF, we will automatically issue an invoice to an Undifferentiated Customer, as provided by law.
Currently, My Cute Pooch makes shipments to European Union.
Due to the different customs policies and import taxes, My Cute Pooch has no control over possible costs that can be applied when an order arrives in the country of destination, and it is not possible to predict the exact value of these rates.
If you have any questions, you can contact the local customs before placing your order to obtain information about the customs costs and their applicability.
Returns in case of defect or product error in the My Cute Pooch Online Store are always free. Returns made due to consumer regret have only the cost of postage from the bag to Bolflex.
For the Mainland Portugal and Spain, delivery is made within 2 business days after shipment.
For Madeira Island, between 5 and 7 business days after shipment.
To the Azores Islands, between 4 and 12 business days after the expedition.
For remaining countries within 3 to 7 business days after shipment.
For Portugal Mainland the shipping is free for purchases over € 50. When purchases do not reach this amount, a shipping fee of € 4.90 will be charged.
For Europe Union a shipping fee of €17 will be charged.
Portugal islands: Madeira and the Azores:
– standard shipping: €20,00
– express shipping: €40,00
Spain islands: Balearic and Canary: on request.
You will receive your order at the address indicated in your account or entered when ordering.
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