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  /  Terms and Conditions

This page contains the legal terms and conditions governing the mypoochbags.com website. Navigation on the website implies acceptance of all the provisions contained in this document. All purchases of products made through the website are regulated by these general conditions and other instructions of use contained in the website. All customers are invited to read these general conditions carefully.

These general conditions regulate the sale, including registration, ordering and access to the products My Cute Pooch offered by Bolflex, Lda  with NIPC 502681292, headquartered at Rua Nicolau Coelho, 4610-733, Felgueiras, at www.mypoochbags.com website and apply to all contracts for the purchase and sale of “My Cute Pooch” products made between Bolflex, Lda and any user who places orders through the said website.

For the purposes of these general conditions, the following definitions shall apply:

“My Cute Pooch” – The products marketed by Bolflex, Lda through the website mypoochbags.com

“User” – Any natural person, not a merchant, who places an order through the website mypoochbags.com



The conclusion of contracts for the purchase and sale of My Cute Pooch products presupposes the knowledge and acceptance of the Terms and Conditions by the User.


Register and Products

To place an order, the User will have to register in advance, by filling in the form fields displayed on the website.

The mypoochbags.com website is intended for users who wish to purchase branded products from My Cute Pooch.

Information on the essential characteristics of products can be found at mypoochbags.com

Bolflex, Lda. reserves the right to change, at any time, the information, product offer, prices, promotions and commercial conditions, presented in mypoochbags.com website.


Add to Cart

After accessing the mypoochbags.com website and accessing your personal account, the User may proceed to the online purchase of My Cute Pooch products, and must fill in all the requested data.

The User will be informed of the status of his purchase by receiving an email with respect to the order confirmation.

The order of the User will be delivered by the logistic operator to the address indicated in the registration process.

The invoice for the purchase will be sent by email following the message regarding the order confirmation.

Bolflex, Lda., reserves the right not to accept any orders or cancel orders already confirmed for products for which there is no stock, in which case A Bolflex, Lda. will inform the User of this fact and will reimburse the amount received.



 All prices for the products of the brands indicated on mypoochbags.com include Value Added Tax, at the legal rate in force in the country of origin (Portugal), for Portugal and European Union.


Payment and Security

Purchases made on the mypoochbags.com website are secure.

When you choose the PayPal payment method, you will be redirected to the PayPal page where you must enter your credit card number and the expiration date. On this PayPal page, you must authenticate and validate the payment. You will then return to this page to complete your purchase. For more information go to www.paypal.com about PayPal payments.

You can also choose the means of payment by means of ATM reference, made in an ATM box near you or your homebanking. All purchases, after being made, have a payment deadline that depends on the payment method selected. If it exceeds the limit for payment, the validity of the purchase is not guaranteed.



Bolflex, Lda. will send orders from Monday to Friday, except holidays and on the days and in days and schedules used by the logistics company, to the address indicated by the User at the time of order confirmation.

Bolflex, Lda. undertakes to fulfill the order, between the 2nd day after payment and up to a maximum period of 30 days from the day of validation of the payment.



Bolflex, Lda. will make every effort to make the colours of the products that appear on the webpage mypoochbags.com are as accurate and real as possible. However, as computer monitors vary, we cannot guarantee that your monitor is showing the exact colors.


Exclusion and Limitation of Liability

Bolflex, Lda. does not guarantee the permanent availability of the service at mypoochbags.com, and, in particular, will not be liable for damages, resulting directly or indirectly, from the use or impossibility of using, for any reason, said website , in particular in the case of unavailability of access, technical problems or errors in the telematic networks of data transfer, external intrusion or presence of computer viruses, nor assume any responsibility for technical problems that may occur in computer equipment used during the internet connection through said website.


Modification of Terms and Conditions

Bolflex, Lda. reserves the right to change, at any time, these Terms and Conditions, after notification, considering it made through the publication on the mypoochbags.com website.

Bolflex, Lda., Lda. reserves the right to modify the content of the website (prices and photos, for example) at any time, without prior notice and at its discretion. Any modification made, will take effect on the date of its publication.



Terms and conditions regulate the engagement between Bolflex, Lda.  and the client, with respect to the purchases of the products made through this website.

The customer can browse the website, but in order to access the sales service, it will be necessary to have the demanded requirements to enter into legally binding contracts, in accordance with Portuguese and Community Law.

You should have in your possession a valid email address and data from a bank account or data from a PayPal account.

For the customer to place an order, it will be mandatory to fill in all the necessary data and to accept the terms and conditions mentioned above. Until the moment the order is finalized, the customer can, at any moment, change all the data related to his request.




After selecting the means of delivery, we will present the data so that you can make the payment through Multibanco or Homebanking (option “Payment of Purchases / Services”). For your convenience, these payment details will also be sent to your email.



The most widely accepted online payment method worldwide. Allows you to manage payments from your personal computer or through your smartphone.

Through a login this form of payment is very simple and safe. This way you will never need to enter your credit card details on multiple websites.

Discover how to open a Paypal account in just 2 minutes: paypal.pt.